CUSTOM
FREQUENTLY ASKED QUESTIONS
What is Seven Clay’s standard lead time?
3 weeks, but if you have a different need let us know.
How is Seven Clay different?
We help you cut through the clutter to make an impact with branded merch. The benefit - We make the best educated decisions to help you to get more sales, ensure more brand loyalty, and make your team happy about building your brand. Taking shortcuts to produce a product is not in our DNA.
Can I see examples of your work?
Instagram is the best place for this, or come by our shop! https://www.instagram.com/sevenclay
Do you make mockups so I can see what my logo would look like?
Absolutely, just send it to us and let us know what color, style, and model you’re looking for. If you don’t know, just let us know that and we can make suggestions.
I have a budget in mind, can you help?
Sure! Whether caps, t-shirts or something else, let us know what your target is and we can provide options that best suit what you are trying to achieve.
What is your flagship offer?
We're an extension of your marketing department. We ensure that your marketing investment makes an impact on your business.
What do we do?
We make custom caps, t-shirts, laser engraved cups and mugs and merchandise for your brand. It doesn’t stop there though, from backpacks to outdoor canopies and more, we have a giant resource here for you!
What type of cap decorations do you do for caps/hats?
We embroider caps, make woven patch caps, leather patch caps, pvc/silicone caps, embroidered patch caps, sublimated patch caps, dtf (direct to film) patch caps, wood patch caps, screen print caps, sublimate caps, and probably 20 other processes.
What makes Seven Clay unique?
We focus on branding styles and techniques that get you a beautiful product, vs a low budget hat or shirt from some online mega manufacture.
Who is Seven Clay’s ideal customer?
This one is straight forward, if you care about your branding, we’re here to help. If you only want cheap and don’t care about quality, there are a lot of shops out there that focus on low budget, but that’s not our focal point. We slow things down to make it right the first time, and every time. We actually communicate too via phone, sms, email, and about every other tool that’s out there.
What payment options do you take?
Wire, ACH, Check, Amex, Mastercard, Visa, Discover, Paypal, Zelle, Venmo, Cashapp. Are we missing something?
Do you make custom t-shirts?
Of course! Making custom t’s is a major part of our business. We have in house screen print, digital print, sublimation and more to manage this process. Just send us your art and we’ll take it from there.
What’s your cap minimum order?
For caps, we’ll make as little as one. But suggest at least 12 to start to keep cost in check. If you’re looking to resale caps, 25 is really a bare minimum starting point, but 72 or 144 (case size) will maximize your margins.
What’s your shirt minimum order?
For t’s, our minimum is 12. If you need just a few as a one off gift or something, we can make a digital print for them but they are obviously more expensive. If you’re a brand and trying to build a product for resale, quantities of 72 are more are highly encouraged.
What do we want our customers to understand?
Investing in the right marketing products made to a high quality standard is important to your business success. This sets you apart from the crowd and builds brand recognition.
Where are you located?
Our shop is open Monday to Friday from 8am to 5pm Central standard time. Our address is 6 Indian Meadows Dr, Ste 400, Round Rock, TX 78665
Do you ship?
Of course! We ship all over the globe.
What is your order limit?
We’ve yet to tackle a project to big, feel free to challenge us on that!
Do you ship sell wholesale?
We do! Contact us to learn more.
How is Seven Clay different than other shops?
We slow things down to make things right. We don’t shortcut, we only focus on delivering products that make an impact for you. Marketing is an investment that should have returns, so let us help you make that happen!
What brands of caps do you work with?
Richardson, Otto, KB Ethos, Yupoong, New Era, Port Authority, Flexfit, Pacific and a billion others!
What are the most popular t shirts you work with?
Bella Canvas, Next Level, AS Colour, Comfort Colours, Nike, Under Armour, C2, A4, Tultex, Gildan, Hanes, and many more.
Do you drop ship?
We do, please contact us to learn more.
Do you connect with my shopify store?
We have the ability to yes, but we’re not a print on demand facility. For limited customers with decent volume we can review this.
Can you ship to multiple business locations from a single order?
Of course!
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