A: We're a U.S.-based shop in Round Rock, Texas that still makes our own patches in-house — one of the few left that does. We run best-in-class Barudan and SWF embroidery equipment, post-bed sewing machines for clean patch attachment, and precision laser etching for leather work. We're craft-focused, quality-first, and honest about what works for your project.
A: No — that's not what we do. We're a custom decoration shop focused on quality production runs, not walk-in or same-day services. If you need a single shirt in an hour, we're not the right fit. If you want a well-made, thoughtfully produced batch of caps or apparel for your brand, team, or event, that's our lane.
A: Brands, contractors, roofers, oil and gas, breweries, gyms, outdoor companies, non-profits, schools, agencies, resellers, and corporate clients. We work with everyone from first-time orderers to established brands running regular production.
A: Round Rock, Texas. All our embroidery, patch-making, and finishing work happens in-house. No overseas outsourcing on embroidered, leather, digitally printed patches — we cut, stitch, and finish them right here.
A: We have a lot of sewing machines and very talented staff to run them. We take cut and sew projects on a case by case business as it’s not our primary focus. Our main purpose of all the sewing machines is support to the cap and bag manufacturing process. We have at least one machine for each process, whether it’s bags, caps, beanies, or something totally off the wall.
A: Embroidered patches, leather patches, woven patches, silicone patches, pvc patches, sublimated patches, wood patches, and many more!
A: We operate on an EOS based business operating system. If you’re not familiar, basically we have defined process for each core aspect of our business. This ensures a repeatable process, top notch quality, and clear communication. Our internal operating system runs on a framework called deconetwork which manages everything from the quote, mockups, order, shipping, and reorders. The visual mock up that we send you ensures there are no surprises at the finish line.
A: Barudan and SWF embroidery machines (widely considered best-in-class), post-bed sewing machines for patch attachment, laser systems for precision etching, and screen print and DTF equipment for apparel decoration.
A: Our MOQ is 12 pieces for both caps and shirts. That said, our best volume pricing kicks in at 24+ pieces, so if you can stretch your order a little, you'll see meaningful savings per unit.
A: Send us your art (or a description), quantity, garment or cap style you're considering, and your target delivery date. We'll come back with a quote, decoration recommendations, and any art notes within one business day.
A: Nope. Ideally we'd love vector art (.ai, .eps, .pdf, or high-resolution .svg), but if all you have is a napkin sketch or a logo off your website, send it over. Our team can clean up, vectorize, or recreate your art. Art cleanup fees may apply depending on complexity.
A: Vector files are king: .ai, .eps, .pdf, .svg. For raster, we need 300 DPI at actual print size. PNGs with transparent backgrounds are helpful. JPEGs off social media are usually too low-res to print well.
A: Standard turnaround is 3 weeks from art approval. Need it sooner? Ask us — we can often accommodate tighter timelines depending on capacity, decoration method, and garment availability. We'll always give you a firm production date before we start
A: Sometimes, yes — it depends on capacity, the decoration method, and how tight the timeline is. We don't do print-on-demand or same-day shirts, but if you need something faster than our standard 3 weeks, ask and we'll tell you what's possible. Rush fees may apply
A: Absolutely. We offer pre-production samples (PPS) on most orders for an additional fee. We also provide digital mockups free of charge with every quote so you can see the design on the product before we start
A: Setup fees depend on the decoration method. Embroidery digitizing is $35 for most polos and caps (more complex designs may be higher). Screen print has a per-color screen fee. Laser and DTF typically have a $20 setup charge. These are one-time charges per design, so reorders of the same art skip them as long as at least 12 are ordered
A: Yes, and reorders are faster and cheaper since we've already handled digitizing, screens, or file prep. Just reference your previous order number or design and let us know the new quantity
A: Yes. We can send blanks so you can check fit, fabric, and color before committing to a large order. Blank samples are billed at cost plus shipping, and many customers apply that cost to their final order
A: Our best per-unit pricing starts at 24 pieces. You'll see another meaningful drop at 48, 72, 144, and beyond. If you're close to a price break, we'll let you know — often adding a few pieces saves you money overall
A: We send a secure payment link for credit card or PayPal. ACH is also available. Payment is collected before production begins.
A: $35 for most polos and caps. More complex or oversized designs may be slightly higher — we'll tell you up front. It's a one-time fee, so reorders of the same design skip it.
A: No. Your quote covers garments, decoration, and standard production. Setup fees (if any), rush charges, shipping, and sales tax are itemized separately and approved before we start. No surprises at invoice time
A: Yes — reach out with your org details and what you're looking to order. Discounts depend on volume, reorder cadence, and project type
A: 12 caps minimum, 24+ for best pricing. This applies across embroidered, leather patch, woven patch, PVC/silicone, and mixed-media caps
A: We work with all the major blanks: Richardson, Flexfit/Yupoong, New Era, Melin, Imperial, Otto, and more. Trucker, 5-panel, snapback, dad hat, fitted, performance, rope caps — if it exists in the market, we can likely source it. Tell us the vibe and we'll recommend options at different price points
